Introduction
Market Mentor CFD respects user privacy and is committed to protecting personal information. This Privacy Policy explains what information is collected, how it is used and stored, and how users may request access, export, or deletion of their data.
By using the platform, users agree to this Privacy Policy.
Account Information
- Name
- Email address
- Username
- Subscription status
- Login activity
Payment Information
Payments are processed through Stripe. Market Mentor CFD does not directly store full payment card details. Stripe may collect billing address, payment method information, and transaction history. Users should review Stripe's privacy policy separately.
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Usage analytics
- Session activity
- Error logs
Platform Usage Data
- Feature usage
- Dashboard interactions
- Saved preferences
- Analytical usage behavior
- User feedback
How We Use Information
- Provide platform access
- Manage subscriptions
- Process payments
- Improve platform performance
- Analyze usage patterns
- Detect abuse or fraud
- Provide customer support
- Send account-related notifications
- Improve analytics and educational features
We do not sell personal information to third parties.
Data Storage & Security
We implement reasonable technical and organizational measures to protect user information. However, no system can guarantee absolute security.
Third-Party Services
- Stripe (payment processing)
- Hosting providers
- Analytics providers
- Authentication providers
- Email delivery services
Cookies & Analytics
The platform may use cookies, session tracking, analytics tools, and performance monitoring. Users may disable cookies through browser settings, although some features may not function properly.
Data Retention
We retain user information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may eventually be deleted.
User Rights
- Access to their personal data
- Correction of inaccurate data
- Export of personal data
- Deletion of personal data
- Restriction of certain processing
Requests may be submitted via support@marketmentorcfd.com. We may require identity verification before processing requests.
Account Deletion
Users may request account deletion at any time. Upon deletion request, personal information may be removed and access to the platform will terminate. Some information may be retained if legally required.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the platform after updates constitutes acceptance of the revised policy.